Privacy Policy
Last updated: July 30, 2026 | Effective date: July 30, 2026
1. Introduction
HaoNuo Machinery ("we," "our," or "us") operates this website at grainocraft.com. We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.
By using our website, you agree to the collection and use of information in accordance with this policy. If you are located in the European Economic Area (EEA), you are also protected under the General Data Protection Regulation (GDPR).
2. Information We Collect
2.1 Information You Provide Directly
When you contact us through our website, we may collect:
- Name — To address you properly in our communications
- Email Address — To respond to your inquiry and send quotes/product information
- Phone / WhatsApp Number — To reach you via phone or messaging apps if needed
- Company Name — To understand your business context and provide relevant product recommendations
- Message Content — Your specific requirements about oil press machines, seeds, capacity needs, shipping destination, etc.
- Cookies Preferences — Your choices regarding cookie usage on our site (see Section 5)
2.2 Information Collected Automatically
When you visit our website, we may automatically collect certain technical information:
- IP Address — Approximate geographic location for analytics and security purposes
- Browser Type & Version — To ensure compatibility and improve user experience
- Operating System — For technical optimization
- Pages Visited & Time Spent — To understand which products and content interest you most
- Referring Website — How you found us (search engine, direct link, etc.)
- Device Type — Mobile, tablet, or desktop, for responsive design optimization
3. How We Use Your Information
We use collected information for the following purposes:
| Purpose | Data Used | Legal Basis (GDPR) |
|---|---|---|
| Responding to inquiries & sending quotes | Name, email, phone, message | Contract performance / Legitimate interest |
| Improving our website & products | Pages visited, device info, time spent | Legitimate interest |
| Marketing communications (with consent) | Email, preferences | Explicit consent |
| Security & fraud prevention | IP address, browser data | Legitimate interest |
| Compliance with legal obligations | All data as required by law | Legal obligation |
4. Cookies & Tracking Technologies
4.1 What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help us provide you with a better experience by remembering your preferences and understanding how you use our site.
4.2 Types of Cookies We Use
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Required for basic website functionality (language preference, cookie consent status) | 6 months – 1 year |
| Analytics Cookies | Help us understand how visitors interact with our website (page views, traffic sources) | Up to 2 years |
| Preference Cookies | Remember your settings (language choice, display preferences) | 1 year |
4.3 Managing Cookies
You can accept or decline non-essential cookies through our cookie consent banner when you first visit our site. You can also manage cookies at any time through your browser settings. Note that disabling essential cookies may affect website functionality.
5. Third-Party Services
We may use the following third-party services that may collect data:
- Cloudflare — CDN and security services (DDoS protection, bot filtering)
- Google Analytics — Website traffic analysis and visitor behavior insights
- WhatsApp Business — Messaging platform for customer communication
- Netlify — Web hosting and content delivery infrastructure
These services have their own privacy policies. We encourage you to review them:
6. Data Sharing & Disclosure
We do not sell, trade, or rent your personal information to third parties.
We may share your data only in the following limited circumstances:
- Service Providers — Trusted partners who assist us in operating our website (hosting, analytics, email delivery). These parties are bound by confidentiality agreements.
- Legal Requirements — When required by law, court order, or governmental authority.
- Business Transfer — In connection with any merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.
- Protection of Rights — To protect our rights, privacy, safety, or property, or that of our users or the public.
7. Data Security
We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction, including:
- SSL/TLS encryption for all data transmitted between your browser and our server
- Secure hosting infrastructure via Netlify and Cloudflare
- Regular security updates and monitoring
- Limited access to personal data — only authorized personnel can access it
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
8. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes described in this policy:
- Inquiry-related data (name, email, message): Retained for 3 years from last contact, or until you request deletion
- Analytics data: Aggregated and anonymized after 26 months
- Cookie preference data: Retained until you change your preferences or clear cookies
9. Your Rights (GDPR)
If you are located in the EEA, you have the following rights under the GDPR:
Request a copy of your personal data
Correct inaccurate or incomplete data
Request deletion of your data ("right to be forgotten")
Limit how we use your data
Receive your data in a structured format
Object to processing based on legitimate interests
Withdraw consent at any time where processing is based on consent
Contact a supervisory authority (e.g., ICO in UK, CNIL in France)
To exercise any of these rights, please contact us at haoqudao@gmail.com. We will respond within 30 days.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. HaoNuo Machinery is based in China, and our service providers (Cloudflare, Google, Netlify) operate globally.
When transferring data outside the EEA, we ensure appropriate safeguards are in place, including:
- Standard Contractual Clauses (SCCs) with our service providers
- Compliance with applicable data protection laws
- Technical encryption measures for data in transit and at rest
11. Children's Privacy
Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected data from a minor, we will take steps to delete such information promptly.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. We will post the updated version on this page with a revised "Last updated" date.
We encourage you to review this page periodically for any changes. Continued use of our website after changes constitutes acceptance of the updated policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
HaoNuo Machinery
Email: haoqudao@gmail.com
Phone / WhatsApp: +86 189 5714 9128
Address: Industrial Zone, Qingzhou, Weifang City, Shandong Province, China 262500